Terms and Conditions

The following is the Refund Policy held by Emenac Soft for all its clients. No client is expected from this policy and is liable for it, in case an application is made to Emenac Soft for refund.

No Refund

In an event when the client changes mind after work would has been started on a project or the client cancels the order after delivery has been made, the client shall be made no refund in any way. The client wishing to get a new project done will have to place an order for one, make its payment as demanded by Emenac Soft and receive it accordingly.

Refunding Accepted

Emenac Soft strives to deliver projects on the right time and well in accordance to the demands of its clients. Nonetheless, if the company fails to meet the requirements of the handled project or to make delivery within the time stated and the client applies for refund, the paid amount shall be refunded. For any other reason brought up by the client, if Emenac Soft is successfully proven guilty, refunding shall be made.

Alternative Services Offered without Any Charges

In case the client and the company are unable to identify the issue and figure out who might be at fault, Emenac Soft will make no refund of the payment but will offer alternative services without any charges. This rule however, applies only to the situations where confusion regarding the fault of either party continues to prevail or when both the parties might be at fault.